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Non-Functional Requirements: A Key Focus of Successful Software Quality Management

6 min read

Written by: Software Improvement Group

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Summary

Functional requirements in software are those which deal with what a system does. Non-functional requirements concern how the system does it.

Testing these requirements is fundamental to the assured quality of your end product, and as such, it is equally important to devote time and resources to both functional and non-functional testing.

Software Quality Management (SQM) covers a series of processes dedicated to improving the quality and non-functional effectiveness of your software for better returns, improved security, greater maintainability, and reduced costs, among a myriad of other benefits.

A man and a woman who are developers working on code.

Introduction

Software Quality Management (SQM) is the process of controlling, assuring, and planning the quality of your software systems.

You might think you yourself: “As long as my software systems do what they’re supposed to do, I’m good, right?”

Wrong.

But you’re not alone.

In fact, most Quality Assurance (QA) teams tend to focus on functional suitability, correctness, and acceptance of a software system. And the quality of a software system is simply defined by the absence of defects in use.

While this approach should definitely remain part of your software quality assurance processes, there is more to it. Our research shows that if you are only looking at software from the functional perspective, you will only be able to spot less than 10% of potential trouble.

This article explores functional and non-functional requirements, how testing these works, what their biggest differences are, and why integrating non-functional testing into SQM is vital for a successful long-term software quality management strategy.

Functional and non-functional requirements

Before diving into the specifics, it may be useful to begin with a brief recap of what we mean when we talk about ‘software requirements.’

In a nutshell: Requirements cover everything a system needs in order to function properly, meet end user demands, and do so in an efficient and effective way.

In simpler terms, functional requirements govern what a system does, while non-functional requirements dictate how the system does it.

Let’s take a closer look.

What are functional requirements?

Functional requirements are the set of requirements, processes, or objectives for a software system which specify what the system must do. They are usually dictated by end-user requirements.

For example, a music-sharing app may have functional requirements including:

Functional requirements are, in short, the requirements which must be met for a system to function properly, and as intended. Without them fulfilled, the system does not work.

What is functional testing?

To ensure functional requirements are met, functional testing must verify that each one has been properly developed. This process involves providing specific inputs and comparing actual outputs to expected results. Testing continues until all functional requirements are satisfactorily fulfilled.

What are non-functional requirements?

If functional requirements deal with what a software system should do, non-functional requirements concern how it does this, as well as how the system is built to support its outputs.

A diagram representing two perspectives on software quality: External quality (Outside-in) and Internal quality (Inside-out), and their relationship with software functionality and implementation.

Non-functional testing

Non-functional testing can be more complex than functional testing because it involves evaluating how the system’s source code and architecture support these qualities. By focusing on the system’s construction, non-functional testing ensures the long-term reliability and scalability of the software.

A male developer working on code in his laptop.

Functional vs non-functional requirements

In software development, functional testing often receives more attention than its non-functional counterpart because meeting critical requirements is considered more important than how they’re met. However, overlooking non-functional requirements means missing out on critical factors like security, scalability, and performance.

With the ever-increasing demands on software, managing quality in both functional and non-functional aspects is essential for ensuring the system’s long-term success.

In simpler terms: Please don’t just look at the car, also look under the hood.

We’ll examine specific examples of non-functional testing when we discuss its role in the success of Software Quality Management.

A male developer working on code.

The role of non-functional testing in software quality management

The goal of Software Quality Management is to enable developers and IT leaders to optimize the development process, reducing Total Cost of Ownership (TCO) of their software portfolio, ensuring the security of their company and client data, making systems more valuable, manageable, and scalable.

Let us examine 11 of the most common non-functional testing examples and best practices for you to integrate into your own Software Quality Management.

1) Compatibility testing

Testing that your software is compatible with other software programs and systems—typically those most prevalent in your industry and/or relevant to your specific product.

2) Compliance testing

Testing that the system in development complies with all applicable local, industry, and/or international standards and regulations, such as Sarbanes-Oxley (SOX) or HIPAA.

3) Endurance testing

Testing the capacity of the software to handle a long and continuous load and still function. This is different to load testing, just as endurance training is different to strength training.

4) Load testing

Testing the ability of the software or system to handle large amounts of traffic, i.e., large numbers of users and transactions.

5) Performance testing

Testing the degree to which the software meets your various performance goals—such as latency under one second—helping you to identify performance bottlenecks and adjust the software accordingly.

6) Recovery testing

Testing to ensure that your system can be recovered following failure or data loss, such as an unexpected restarting of the hardware it’s operating on.

7) Security testing

Testing the security of the software from unauthorized access, attack, and other potential vulnerabilities. Non-functional testing in Software Quality Management is critical to improving the quality of your software and in doing so to reduce its vulnerability to security breaches.

8) Scalability testing

Testing whether the system can be scaled down or up to meet changing market demands or end-user needs.

9) Stress testing

Akin to endurance or load testing, stress testing tests the system’s capacity to withstand an unusually high load, such as unexpectedly large numbers of users trying to log into your app at the same time.

10) Portability testing

Testing how easily the software application or system can be moved between environments.

11) Internationalization testing

Testing the software’s ability to adapt to international cultures and languages, without having to modify its source code.

 

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Conclusion

It can be tempting to allocate most of your software testing resources to the functional requirements of your systems, but this approach overlooks an equally critical factor in delivering secure, high-quality, cost-effective, and scalable software solutions—non-functional requirements.

Non-functional testing in Software Quality Management is fundamental to the success, ROI, and growth not only of your software portfolio, but also to your business as a whole.

Author:

Software Improvement Group

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